Privacy Policy
Last Updated: 1 September 2026
1. Introduction
eSquareNews Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, engaging our services, subscribing to our communications, or otherwise interacting with us, you agree to the collection and use of information as described in this Privacy Policy.
2. What Personal Information We Collect
We may collect personal information including:
Contact Information
- Name
- Email address
- Phone number
- Company name
- Job title
Business Information
- Information provided during consultations
- Technology stack information
- SaaS platform information
- Business process information
- Project requirements
- Service enquiries
Website Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Marketing Information
- Newsletter subscriptions
- Event registrations
- Webinar registrations
- Content downloads
- Communication preferences
Recruitment Information
Where applicable, we may collect information submitted in connection with employment or contractor opportunities.
Survey Information
We may collect optional survey responses about technology management, including role, country and business experiences. Survey responses do not ask for your name. If you choose to provide an email address to receive the findings, that address is stored with your response; otherwise, no direct personal identifier is requested.
3. How We Collect Information
We may collect information when you:
- Complete website forms
- Contact us by email, phone, or social media
- Book consultations
- Engage our services
- Subscribe to newsletters
- Download resources
- Attend events or webinars
- Participate in surveys
- Visit our website
We may also collect information from publicly available sources and professional networking platforms where permitted by law.
4. Why We Collect Information
We collect personal information to:
- Respond to enquiries
- Deliver consulting services
- Prepare proposals and reports
- Manage client relationships
- Improve our services
- Provide newsletters and marketing communications
- Conduct business development activities
- Maintain website security
- Develop and report aggregated technology management benchmarks
- Send survey findings to participants who request them
- Meet legal and regulatory obligations
5. Use of Artificial Intelligence Tools
As part of our consulting and operational activities, we may use artificial intelligence and automation tools to assist with:
- Research
- Drafting documents
- Content creation
- Data analysis
- Administrative tasks
- Internal productivity processes
Where AI tools are used, we take reasonable steps to avoid entering sensitive personal information unless appropriate safeguards are in place.
We do not knowingly use client confidential information for the purpose of training public AI models.
Clients should notify us if they have specific requirements regarding the use of AI systems in connection with their projects.
6. Direct Marketing
We may use your information to provide:
- Newsletters
- Industry updates
- Technology insights
- Event invitations
- Service information
- Marketing communications
You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.
We will not continue sending marketing communications after an unsubscribe request is received, except where legally permitted.
7. Disclosure of Information
We may disclose personal information with your agreement to:
- Professional advisers
- Contractors and subcontractors
- Cloud service providers
- Technology vendors
- Marketing platforms
- Our email service providers (for usual business or as covered in 6 above)
- Analytics providers
- Payment processors
- Government authorities where required by law
We do not sell or provide for other exchange personal information.
8. Overseas Disclosure
Some technology providers used by our business may store or process information outside Australia.
These countries may include:
- United States
- United Kingdom
- European Union member states
- Other jurisdictions where our service providers operate
If this is a concern we will strive to store information in Australia (or as required). If we can not we will let you know so requirements can be decided.
Where information is transferred overseas, we take reasonable steps to ensure service providers maintain appropriate privacy and security standards.
9. Data Security
We take reasonable steps to protect personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
- Modification
- Disclosure
Security measures may include:
- Access controls
- Password management
- Multi-factor authentication
- Secure cloud platforms
- Device security measures
- Encryption where appropriate, including local device encryption
Despite these measures, no system can guarantee absolute security.
10. Retention of Information
We retain personal information only for as long as reasonably necessary to:
- Deliver services
- Prepare aggregated survey findings
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we take reasonable steps to destroy or de-identify it.
11. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand visitor behaviour
- Measure website performance
- Improve user experience
- Support marketing activities
We use Google Analytics to understand visits, interactions, device and browser information, and website performance. Google explains how it uses information from sites that use its services at https://policies.google.com/technologies/partner-sites.
You may configure your browser to reject or delete cookies, although some website features may not function correctly.
12. Access and Correction
You may request access to personal information we hold about you.
You may also request correction of inaccurate, incomplete, or outdated information.
Requests should be made using the contact details provided below.
We may require identity verification before responding to requests.
13. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can investigate the matter.
We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
14. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies separately.
15. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Continued use of our website or services after updates are published constitutes acceptance of the revised policy.
16. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your information, please contact:
eSquareNews Pty Ltd
also trading as Technology for Humans
Email: hello@esquarenews.com.au
Website: https://esquarenews.com.au/contact